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You must be at your chosen address between 6:30 pm – 8:00 pm on your day of delivery. Due to the volume size of our orders they must be delivered by an appropriately sized vehicle. You will receive an SMS message 1 hour before your order will arrive.

We can only deliver to your ground floor as street parking is not always available. We will call you once we arrive at your residence and require you to collect in person at your ground floor entrance.
You will need to show your order confirmation code to collect order. If you are not present to collect we will attempt to deliver later that night or leave the package at your ground floor and cannot accept responsibility thereafter. By purchasing you are agreeing to these terms.

Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.